- Order Cancellation:
- Customers can cancel their orders up to the cut-off time of the slot, within 24 hours of placing the order.
- Refunds will be processed for any payments made for the cancelled order.
- Dispatched Orders:
- Cancellations cannot be accepted once the order is dispatched.
- Returns Policy:
- We do not accept returns once the order is delivered due to safety and hygiene reasons, especially for consumable products.
- Concerns or Feedback:
- For any concerns or feedback regarding the products received, please contact us at dryfruitsforyou@gmail.com or +91 9620633002.
- Our business hours are Monday to Sunday, 9 am to 7 pm.
- Fraudulent Transactions:
- In case of suspected fraudulent transactions or a violation of our terms and conditions, we reserve the right to cancel such orders.
- A negative list of fraudulent transactions and customers will be maintained, and access or orders from such customers may be denied.
- Contact Information:
- For any inquiries related to our refund policy, please contact our customer support team at dryfruitsforyou@gmail.com or +91 9620633002.
- Policy Updates:
- We reserve the right to update or modify this refund policy. Any changes will be effective immediately and communicated through our website.